Refund policy

Our policy lasts 14 days. If more than 14 days have passed since your purchase, unfortunately, we cannot offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Exchange (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If approved, we will proceed with the shipping you the new product.

Sale or Promotional Items (if applicable):

Items on sale or promotion can only be exchanged for items with similar sale or promotion and of the same type.

Exchanges of defective items (if applicable):

We only replace items if they are defective or damaged and for a similar item. If you need to exchange it send an email and send your item to: Address available upon request, France.

Shipping:

To return your product, you should mail your product to: Address available upon request, . You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The cost of return shipping for an exchange will be the responsibility of the customer and will not be refundable.

To send back an item you should use a recognized service company with tracking system and possibly insure the package. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

For any questions please contact us on our email address.